Assertiveness Training and Confidence Building

“This course is designed to develop your skills and the true understanding of the power of communication through discussion, negotiation and feed back techniques”

The use of assertiveness in a professional manner is present in many work/life issues, such as management and dealing with difficult situations involving working colleagues and the general public.

It can be an aid to releasing stress and generally empowering people, building self-confidence and creating a professional image for organisations. It also assists in meeting tasks and targets.

Course Content:

• Communication skills — learning to become assertive
• Expressing opinions
• Feedback — giving and receiving
• Learning to say no
• Making requests
• Negotiation skills
• Rights and responsibilities
• Transactional analysis

To book a place on a course or for more information please contact us.